We would love to hear from you.
At Oxbow, we take great pride in going the “extra acre” for the pets and people who love and trust our products. If you have a question, comment or suggestion, we want to hear from you! We will direct your comments or inquiry to the appropriate expert and will get back to you as quickly as possible!
**Email Note: If you are anticipating a reply to an inquiry, please be sure to check your spam/junk folder regularly and, if possible, add @oxbowanimalhealth.com emails as an approved sender in your email settings. Some email providers/servers may initially route our correspondence to spam/junk folders.**
Would you like to report an issue that you’ve encountered with an Oxbow product? Do you have an idea for an Oxbow product that you would like for us to develop? Please complete our Product Feedback Form and a Customer Care Representative will contact you.
Pet Care Questions
Do you have pet care questions regarding your pet rabbit, guinea pig, chinchilla, hamster, gerbil, or mouse? Oxbow is here to help!
**SPECIAL NOTICE**: Due to in-office staffing challenges related to COVID-19 restrictions, our customer care team has been forced to narrow their call window to 9:00 AM-1:00PM CDT, Monday-Friday. Please submit your inquiry/concern via our webform to help us respond as efficiently as possible during this time.
Oxbow Animal Health
11902 South 150th Street
Omaha, NE 68138 USA